Clear blocked drains and check pipework with camera
First class. Prompt response to call for help. Darren rapidly assessed the problem, worked efficiently and fast to clear the blockage and then meticulously checked the pipework by remote camera. He took all the time needed, kept me informed of progress and then cleared up carefully afterwards. All for a very fair price agreed in advance.
Bromley Common BR2 (May 2021)
Drain Survey / Fitting non return valves
Have a rodent problem and pest control advised to get a drain survey done. After looking at reviews for drainage firms, I came across Drain Detectives so went with them based on reviews/price. Wouldn't normally write a review but the firm have been so quick/helpful. From Olly the engineer who came to fit the parts where defects exist to Dean going above and beyond to help sort out our problem. Can't thank them enough, I would recommend them to anyone top firm all round.
Bromley BR1 (March 2021)
Clear and clean away a blocked and overflowing drain
Turned up in response to an emergency, no call out fee, got straight down to work, cleared the blockage and resulting mess and then provided a clear film to review the rest of the drain so I was completely aware of the issues. Fantastic attitude and service.
Shortlands, Bromley (March 2021)
Replace gully and repair main pipe to avoid further blockages and water ingress
Dean and Chris turned up as expected, on time and ready to start work. Explained what they intended to do and kept me informed periodically as to progress. Once completed and cleaned away, discussed 2 other possible problems, backed up by a review of the film they had taken during the works. Clear, precise and matter of fact. Just how I expect professional tradespeople to conduct themselves. A good days work, delivered what was needed in a timely and efficient manner.
Bromley BR2 (March 2021)
Drain clearance
Worked out where the smell was coming from with no fuss and cleared it. Nice guy, super helpful- will use again.
Bromley North (December 2020)
Drain clearance
Drain was blocked on Thursday evening. The guys turned up at 8am on Friday to find that the obstruction had cleared itself and they refused to charge even a callout fee. Will use again(if necessary!) and highly recommended.
Bromley (August 2020)
Cleaning and clearing debris from 3 soakaways
The team of 4 carried out all the work requested. They were certainly well equipped and also had CCTV Drain Survey equipment to assist. Very friendly, helpful, courteous, tidy and efficient. They also helped investigate further issues outside the works required. I definitely recommend them and also use them again. Darren and Nathan could not have done any more to help. Thank you.
Bickley, Bromley (February 2020)
Cleared main drain
Quick efficient courteous.
West Wickham BR4 (January 2020)
Cleared blockage in kitchen sinks
Great service and didn't leave a mess! Top work, would use again.
Beckenham BR3 (November 2019)
Blocked drain cleared
Drain detectives quickly cleared our blocked drain. They were very polite and helpful, explaining why the drain was blocked and tips on keeping it clear.
New Beckenham (July 2019)
Detecting offensive smells in bathroom and kitchen.
Then cleaning, flushing and in places replacing blocked, damaged pipes. Even redirecting some pipes that had been badly installed originally. Great communication, speedy response and service, work carried out to a high standard, reasonable cost and in a very courteous, respectful and helpful way. Everything was explained before the work was carried out and I was given options to make sure it was to my liking. All cleaned and tidied afterwards. I wouldn't hesitate to recommend Drain Detectives or to use them again. Trusted, reliable trades are invaluable.
Sundridge Park, Bromley (May 2019)
Unblocked a blocked up waste pipe from kitchen sink
Fabulous service. Problem proved complex and took nearly 2 hours to resolve but they did an excellent job and found the blockage and cleared it. When I got the quote, thought at first it was a little expensive - but worth every penny. Rang at 8.00am on Sunday morning, arrived by 9.45am, very polite, professional, helpful and tidy; had every bit of equipment (and needed quite a lot of it!) and fixed the problem, all within the agreed price. Would thoroughly recommend this company.
Bromley North (July 2018)
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